Archive for June, 2010

Bill 168 on workplace violence a balancing act for employers when it comes to privacy vs safety

Thursday, June 24th, 2010

As someone who’s done a fair amount of work in the area of employee communications, and therefore who’s worked closely with HR functions, I’m intrigued by one of the challenges faced by Bill 168.  On the one hand, it is meant to create safer workplaces for employees, whether it’s protecting them from violence or harassment in the workplace by other employees, or from domestic abuse which spills over into the workplace.  Spurred in part by the murder of a Windsor nurse in 2005 (by her ex-boyfriend while she was at work) Bill 168 takes a significant leap forward in the area of workplace violence and harassment.  

Amongst other things, my understanding is that employers must now disclose an employee’s history of violent behaviour to co-workers, and employers are now somewhat on the hook for managing the spill-over effect of domestic violence in the workplace, which also requires disclosing details of this domestic violence to fellow co-workers who could be at risk if it did in fact spill over into the workplace. 

I’m all for creating a safe environment for employees, but I’m curious to see how employers will manage balancing safety with privacy, especially since the issue of privacy has been such a focal point in pretty much all areas of life and work.  I guess this is a situation where safety trumps privacy.  I’ll be interested to see how this plays out and how all parties feel – the employers, the employees whose histories are made public (whether it’s their own violent behaviour or being a victim of domestic violence), and the co-workers who are made aware of these details. 

I guess this is when I say I’m glad I’m a communications professional and not a human resources professional…although it does present some interesting communications challenges.

The Giving Pledge – Philanthropy and Peer Pressure at its Best

Friday, June 18th, 2010

As someone who gives back – as a volunteer and fundraising event participant – albeit it in a much smaller way than Warren Buffett or Bill Gates, I was thrilled to read about the challenge they have made to their billionaire counterparts in the U.S.  I know it was positioned more as an “invitation” to follow their leads and “give back” the majority (half) of their fortunes to fund important causes and initiatives that the social sector – i.e. not-for-profit – should fund or is already trying to fund, albeit a bit less successfully recently during recessionary times.  

What a brilliant idea it is – the Giving Pledge – and a great name.  I hope we see many taking the challenge, or accepting the invitation, partly because it’s needed, and partly because it’s simply the right thing to do, when you have the means.  I wonder whether we’ll see “peer pressure” at work, resulting in many rising to the occasion, whether it’s to fund existing charities or foundations, or to create their own – or a combination of both approaches.  There are a lot of organizations already doing important, good work for society that could certainly use the support.  I hope they find a way to successfully appeal to the philanthropist in these billionaires, in a way that meets both of their needs, because that’s really what it’s all about. 

Good for Gates and Buffett to have taken this stand and put out the challenge.  I’m waiting anxiously to see how their peers react, and of course, what the impact is here in Canada, hopefully with their lead being followed here.

Communication frustration

Friday, June 11th, 2010

When I was planning a trip recently to a country whose language I don’t speak, I realized how much of a disadvantage I’d be at not being able to communicate.  Thankfully I also knew that my brother, who does speak the language, would be there as my interpreter to help me overcome the communication barrier.  But, I’d still have an inherent frustration at not being able to communicate myself. 

That made me think about how this applies in business and elsewhere in life.  For example, think about companies who are frustrated because they haven’t figured out their positioning, their messaging and how to communicate with their target audiences and key stakeholders.  They, too, just can’t find the words, and are at a disadvantage, frustrated by this inability to communicate. 

Then there’s the stroke victim who has lost his or her ability to speak.  How frustrating must it be to not be able to communicate – with words – any more.  

We take communication for granted, and we’re frustrated when we are not able to communicate.  

Think about how often you are frustrated about your inability to communicate, to get your point across.